Get a Repair Quote
Every device repaired by The Repair Depot has a 90-day Parts and Labor Warranty that begins on the day the shipment was received by you as noted in our shipping provider’s database. You may return a malfunctioning device for service at any time during this 90-day period at no additional charge to you. The malfunction must be due to the original damage. If your device experiences new damage after the repair, this warranty would not apply. A new repair would need to be scheduled.
Before submitting your product for service, you should:
DURING SERVICE, THE CONTENTS OF THE STORED DATA MAY BE DELETED AND/OR REFORMATTED. The Repair Depot is NOT RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE DEVICE OR ANY OTHER PART OF THE PRODUCT SERVICED.
Before submitting your product for service you should:
Please return the damaged device with its hard drive, if applicable. Do not send cables, adapters or any 3rd party devices that may be attached to your device.
DURING SERVICE, THE CONTENTS OF THE STORED MEDIA MAY BE DELETED AND/OR REFORMATTED. The Repair Depot is NOT RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE DEVICE OR ANY OTHER PART OF THE PRODUCT SERVICED.
If you request a box when you purchased your repair, The Repair Depot will ship a box overnight to you, then you must overnight the device back to us for repair. Each box is quality made with antistatic foam that will keep your device safe during shipping.
When making a repair via an insurance claim, the deductible payment must be secured before repairs can be made. When you receive your shipping box a deductible payment form will be included. You may pay your deductible either by check or credit card via Paypal. Schools with group policies can pay with a purchase order.
You may also pay your deductible here.